RAXIT AI PRIVACY POLICY

1. Introduction

This privacy policy ("Policy") describes how RAXIT LABS PTY LTD ("Company", "raxIT", "we", "us") collects, uses, and shares personal information of users of this website, https://raxit.ai (the "Site"), as well as associated products and services (together, the "Services"), and applies to personal information that we collect through the Site and our Services as well as personal information you provide to us directly. This Policy also applies to any of our other websites and Services that post this Policy.

Please note that by using the Site or the Services, you accept the practices and policies described in this Policy and you consent that we will collect, use, and share your personal information as described below. If you do not agree to this Policy, please do not use the Site or the Services.

2. Personal Information We Collect

We collect personal information about you in a number of different ways:

Personal Information From Users Of Our Website:

When you use our Services, we collect personal information that you provide to us, which may include the following categories of personal information:

• General identifiers, such as your full name, email address, and company information when you submit contact forms or request information.
• Online identifiers, such as information we automatically collect through cookies and similar technologies used on our website. This may include your computer or mobile device's operating system type and version number, manufacturer and model, browser type, screen resolution, internet protocol (IP) address, unique identifier, the website you visited before browsing to our Site, and general location information such as city, state or geographic area.
• Commercial information, such as your preferences regarding marketing communications and any records of inquiries or communications with us.
• Professional or employment-related information that you provide when contacting us, such as your job title, employer information, and business requirements.

Information We Collect Automatically:

We automatically log information about you and your computer, phone, tablet, or other devices you use to access the Site and Services. For example, when visiting our Site or the Services, we may log your device identification, operating system type, browser type, browser language, the website you visited before browsing to our Site or the Services, pages you viewed, how long you spent on a page, access times and information about your use of and actions on our Site or the Services.

Cookies:

We may log information using "cookies." Cookies are small data files stored on your hard drive by a website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Site. Other similar tools we may use to collect information by automated means include web server logs, web beacons and pixel tags. This type of information is collected to make the Site and Services more useful to you and to tailor the experience with us to meet your interests and needs.

Analytics Information:

We may use analytics tools to help analyze how users use the Site and the Services. These analytics services use Cookies to collect information such as how often users visit the Site or use the Services, what pages they visit, and what other sites they used prior to coming to the Site. We use the information we get from use of these analytics services only to improve our Site and the Services. Analytics services drop persistent Cookies on your web browser to identify you as a unique user the next time you visit the Site or use the Services.

3. How We Use Your Personal Information

Subject to this Privacy Policy and applicable law, we may use information in the following ways:

To Provide the Services and Personalize Your Experience:

• To help establish and verify your identity
• For the purposes for which you specifically provided it to us, including to enable us to process and fulfill your requests or provide the Services to you
• To provide you with effective customer service
• To provide you with a personalized experience when you use the Site
• To send you information about your relationship or transactions with us
• To otherwise contact you with information that we believe will be of interest to you

Research and Development:

We may use your general identifiers, online identifiers, internet activity information and commercial information for research and development purposes, including to analyze and improve the Services, our Sites and our business. As part of these activities, we may create aggregated, de-identified or other anonymous data from personal information we collect. We make personal information into anonymous data by removing information that makes the data personally identifiable to you. We may use this anonymous data and share it with third parties for our lawful business purposes.

Marketing:

We may use your general identifiers, online identifiers, internet activity information and commercial information in connection with sending you marketing communications as permitted by law, including by email. You may opt-out of marketing communications by following the unsubscribe instructions in marketing emails, or by emailing us at privacy@raxit.ai.

Compliance and Protection:

We may use any of the categories of personal information described above to:

• Comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities
• Protect our, your and others' rights, privacy, safety and property (including by making and defending legal claims)
• Audit our internal processes for compliance with legal and contractual requirements and internal policies
• Enforce the terms and conditions that govern the Site and our Services
• Prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity

4. How We Share Your Personal Information

We may disclose all categories of personal information described above with the following categories of third parties:

Third Party Service Providers:

We may provide your personal information to third-party service providers that help us provide you with the Services that we offer through the Site or otherwise, and to operate our business. Our third-party service providers with whom we may share your personal information include, but are not limited to:

Professional Advisors:

We may provide your personal information to our lawyers, accountants, bankers and other outside professional advisors in the course of the services they provide to us.

Corporate Restructuring:

We may share some or all of your personal information in connection with or during negotiation of any merger, financing, acquisition or dissolution, transaction or proceeding involving the sale, transfer, divestiture, or disclosure of all or a portion of our business or assets. In the event of an insolvency, bankruptcy, or receivership, personal information may also be transferred as a business asset. If another company acquires our business or assets, that company will possess the personal information collected by us and will assume the rights and obligations regarding your personal information described in this Privacy Policy.

Other Disclosures:

We may disclose your personal information if we believe in good faith that such disclosure is necessary for any of the following:

• In connection with any legal investigation
• To comply with relevant laws or to respond to subpoenas or warrants served on us
• To protect or defend the rights or property of raxIT or users of the Site or Services
• To investigate or assist in preventing any violation or potential violation of the law, this Privacy Policy, or our terms of service

We do not sell your personal information.

Third Party Websites:

Our Site or the Services may contain links to third party websites or services. When you click on a link to any other website or location, you will leave our Site or the Services and go to another site and another entity may collect your personal information from you. We have no control over, do not review, and cannot be responsible for these outside websites or their content, or any collection of your personal information after you click on links to such outside websites. The links to third party websites or locations are for your convenience and do not signify our endorsement of such third parties or their products, content, websites or privacy practices.

5. Your Choices Regarding Your Personal Information

You have several choices regarding the use of your personal information on the Site and our Services:

Email Communications:

We may periodically send you newsletters and emails that directly promote the use of our Site or Services. When you receive newsletters or promotional communications from us, you may indicate a preference to stop receiving further communications from us and you will have the opportunity to "opt-out" by following the unsubscribe instructions provided in the email you receive or by contacting us directly at privacy@raxit.ai. Despite your indicated email preferences, we may send you Service-related communications, including notices of any updates to our Privacy Policy or terms of service.

Cookies:

If you decide at any time that you no longer wish to accept cookies from our Site for any of the purposes described above, then you can instruct your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. Consult your browser's technical information. If you do not accept cookies, however, you may not be able to use all portions of the Site or all functionality of the Services. If you have any questions about how to disable or modify cookies, visit https://www.allaboutcookies.org/.

6. Security Of Your Personal Information

raxIT is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. Our platform is designed with AWS Well-Architected principles, implementing security best practices including encryption for data in transit and at rest.

No method of transmission over the internet, or method of electronic storage, is 100% secure, however. Therefore, while we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security.

7. International Users

RAXIT LABS PTY LTD operates globally and may process your personal information in various jurisdictions. If you are located outside of Australia and choose to provide information to us, please note that we may transfer your personal information to Australia and other countries where we operate. By using our Site or Services, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.

8. Children

Our Site and the Services are not intended for children under 13 years of age, and you must be at least 13 years old to have our permission to use the Site or the Services. We do not knowingly collect, use, or disclose personally identifiable information from children under 13. If you believe that we have collected, used, or disclosed personally identifiable information of a child under the age of 13, please contact us using the contact information below so that we can take appropriate action.

9. Do Not Track

We currently do not support the Do Not Track browser setting or respond to Do Not Track signals. Do Not Track (or DNT) is a preference you can set in your browser to let the websites you visit know that you do not want them collecting certain information about you. For more details about Do Not Track, including how to enable or disable this preference, visit https://www.allaboutdnt.com.

10. Updates To This Privacy Policy

We reserve the right to change this Privacy Policy at any time. If we make any material changes to this Privacy Policy, we will post the revised version to our website and update the "Last Updated" date at the top of this Privacy Policy. Except as otherwise indicated, any changes will become effective when we post the revised Privacy Policy on our website. Your continued use of the Site or Services after we post changes constitutes your acceptance of those changes.

11. Contact Us

Our contact information is as follows:

For any questions or concerns about our privacy practices, please contact us at the email address above.